I would give Abt Electronics 6 stars if I could (or even more). The microwave was damaged in transit, and when I called, they immediately arranged for UPS to come and pick it up. I spoke at length with their customer service agent, and suggested that they pack the replacement's carton inside a larger carton, with bubblewrap cushioning to protect it. Much to my amazement, they did exactly that, and the new oven arrived in perfect condition.
This is the third Sharp Microwave/Convection oven I have purchased. The first, made in Japan, lasted 13 years. The second, made in Thailand, lasted over 9 years. We use the oven every day, at every meal. This one is also made in Thailand, and has several improvements over the previous two. The plasma display panel, which suffered from dimming of the most frequently-used segments, has been replaced with a brighter LED one. The metal turntable has been replaced with a tempered ceramic one. The old metal turntables blocked the microwaves from reaching the bottom of the food, and also drew heat away from it, preventing microwave popcorn from popping unless the package was placed on a microwave-safe plate. Otherwise, the new oven is identical to the previous model. My only (very-minor) complaint is that while there are the same controls, the keypads are in different places. (24 years of muscle memory down the drain.)
Buying a combo convection oven has advantages even if you don't use the convection feature very much: it has tempered glass windows instead of plastic, and they can be cleaned repeatedly without scratching. Also, the perforated metal screen (that blocks microwaves from passing through the window) is much higher quality, with more holes, more closely spaced, so that it is easier to see through. (I don't know about Sharp's white model, but other white ovens I've seen have a white screen, which makes it much harder to see inside the oven from a brightly-lit room.)
Be aware that this oven is heavier than most microwave-only ones, and you may need help in moving it. It's almost all metal, except for the plastic trim on the front panel. The oven interior is stainless steel, so there's no paint to wear through when cleaning it.
| Brand Name | SHARP |
|---|---|
| Item Weight | 60 pounds |
| Product Dimensions | 16 x 16 x 9.7 inches |
| Is Discontinued By Manufacturer | No |
| Energy Use | 900 Watts |
| Capacity | 1.5 Pounds |
| Installation Type | Countertop |
| Part Number | SMC1585BB |
| Special Features | Safety Lock |
| Color | Black |
| Wattage | 900 watts |
| Defrost | Auto Defrost |
| Material Type | Stainless Steel, Glass, Ceramic |
| Included Components | Grill |
| Batteries Included? | No |
| Batteries Required? | No |
| Item Weight | 60 Pounds |
